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◊ E-MAILING YOUR WAY TO THE TOP ONLINE TRAINING SERIES

Online E-Mailing Your Way to the Top Training

Management » Sales

Check out these great money-saving course packages:

Only $99.95

E-Mailing Your Way to the Top Series (8 hours)

ONLINE COURSE FEATURES

  • Learn online with these interactive online elearning courses.
  • Affordable Pricing (Only $99.95 for the complete series)
  • A full year to complete the elearning courses
  • Retake the elearning courses as many times as you like
  • Measure your progress with assessment tests after each elearning course
  • Earn completion certificates after passing each assessment test

1. Managing Your Inbox

Time: 2 hours
This course provides information on how to manage your e-mail, reduce e-mail volume, and recognize the sources of common low-value messages.

Objectives

  • Identify the problems created by a high volume of e-mail
  • Describe solutions for effectively controlling your inbox
  • Identify the types of low-value messages, such as spam, that routinely clog inboxes

Topics

  • The e-mail volume problem
  • Controlling your inbox
  • Dealing with low-value messages


2. Writing Effective E-Mails

Time: 3 hours
This course provides information on how to use e-mails to communicate appropriately and effectively in a professional environment.

Objectives

  • Identify the four communication channels and when to use each one most appropriately
  • Describe common misuses of e-mail in a corporate environment
  • Craft concise, effective e-mail messages

Topics

  • When to use e-mail
  • Communication channel selection
  • Impacts of corporate culture
  • E-Mail channel abuses
  • Initiating an e-mail
  • Responding to e-mails
  • Writing clear and concise messages


3. The Legal Face of E-Mail

Time: 2 hours
Ths course provides information on how to manage legal and security issues related to e-mail.

Objectives

  • Explain how e-mails can be intercepted on their route through the corporate computer system
  • Describe the federal rules of that determine e-mail discovery and introduction as evidence
  • Describe the preventative measures you can take to protect e-mails

Topics

  • Why e-mails are vulnerable
  • Where messages can be intercepted
  • Potential use as legal evidence
  • Preventative measures


4. Becoming an Organizational Leader

Time: 1 hours
This course provides information on how to take a leadership role in your department or company in developing more productive e-mail practices.

Objectives

  • List and explain the five steps in the process of improving e-mail productivity in a work group
  • Explain how to work with managers to implement improvements to e-mail productivity

Topics

  • Change in your neighborhood
  • Leading the e-mail revolution



Resources for E-Mailing Your Way to the Top